Transferring ownership of a team account
To transfer ownership of a team account, you first make the new owner a Team Owner, and then the outgoing owner can step down. A team must have at least one owner at all times, so always add the new owner first.
- If the new owner isn't on the team yet, invite them via the team invite link
- On the Members page of your team dashboard, change their Role from Member to Owner
If necessary, the new owner can then update the team's billing details and payment method on the Billing page.
Once the new owner is in place, the outgoing owner can:
- Change their own Role back to Member to stay on the team as a learner
- Leave the team entirely
- Release their license so it can be re-assigned
You can only demote or remove yourself as an owner if the team has at least one other owner. Also note that Team Owners don't need a license, so making someone an owner doesn't use up a seat by itself.